Refund Policy

Last updated: July 28, 2026

Try before you pay

Every account starts on our Free plan, which includes real mastered tracks each month — no credit card required. We encourage you to use it to confirm the Service works for you before subscribing to Pro or Studio.

Subscriptions

Pro and Studio are monthly subscriptions billed in advance. You can cancel any time from the "Manage Subscription" link in the app — your plan stays active until the end of the period you've already paid for, and you won't be charged again after that.

Requesting a refund

If you were charged in error, or you subscribed by mistake and haven't meaningfully used the paid features (e.g. Match Master, batch processing) yet, contact us within 14 days of the charge at support@aimasteringstudio.co and we'll review it. Since our payment provider, Paddle, is the merchant of record for your purchase, approved refunds are processed by Paddle back to your original payment method.

Not eligible

We generally don't offer refunds for a subscription period that's already been substantially used, or for the Free plan (since it costs nothing).